At the first quarterly report of the K21 Quality Coordination Committee 2023, the leaders of the working groups reported on the results of the past quarter, ongoing work and changes.
During the meeting, the results of the macro-environmental analyses for the new strategy of the University Library Service (ULS) were presented by the group leaders and representatives of the groups. The Committee approved the content of the economic, legal, political, social, technical and technological analyses.
The evaluation of the Quality Improvement Report and the Non-Compliant Services reports were completed with the assistance of the Quality Coordination Working Group. The Accessible Libraries Working Group has been enriched with new members. The group plans to organise a sensitisation training on autism in early summer.
The analysis of the 2022 Student Needs and Satisfaction Survey, compiled by the Primary Research Working Group, has been made available in the EDIT institutional repository. The questions of the 2023 survey on library services have been finalised in cooperation with the ELTE Quality Office. A comprehensive staff survey was conducted at Eötvös Loránd University at the end of 2022. The aggregation of the survey results and data forwarded by the ELTE Quality Office is ongoing. A questionnaire for the survey on the use of electronic content has been developed, with the aim of mapping the internet search habits of students, faculty and researchers, as well as the satisfaction, expectations and needs related to the electronic content currently available at the University.
The Process Management Working Group is responsible for standardising the tasks in the Terms of Reference. The Green Library Working Group is working on the development of a virtual green library, which will be made available on the website. Green awareness training is planned for the autumn.
The Communication Working Group has provided information on the tasks and achievements of the working groups through our website, newsletter and short film entitled 3 months – 3 minutes, and contributed to the success of the preparation and administration of the K21 reporting days meetings.
Library managers met six times online in the first quarter to discuss, amongst other issues, the reports of the libraries, the RFID purchases, the communication policy, training plans, assimilation documents, service improvements targeted to improve student satisfaction and performance evaluation.
An update on the achievements of the K21 Quality Coordination Committee and our new developments will be posted on our website soon.